Support

We're here to help with anything VetKeep.

Contact us

The fastest way to reach us is by email. We aim to reply within 1–2 business days.

VetKeep Support

Email: hello@vetkeep.app

To help us resolve your issue quickly, include the email address you signed up with, your device model and iOS version, and a short description (screenshots welcome).

Manage or cancel your subscription

VetKeep Pro is billed through Apple. To manage or cancel, open the VetKeep app's Account screen and choose Manage Subscription, or go to iOS Settings → your Apple ID → Subscriptions. To request a refund, visit reportaproblem.apple.com.

Delete your account & data

You can delete your account and all associated data directly in the app: Account → Delete Account. You can also email us and we'll process the deletion for you. See our Privacy Policy for details on what we store and for how long.

Legal

Read our Privacy Policy and Terms of Service.